Privacy Policy

1. Introduction

Welcome to Acamedics App ("we," "our," or "us"), operated by JestoConnect. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "App").

By using Acamedics App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register and use our App:

• Name and email address
• Medical school and year of study
• Profile picture (optional)
• Username and password
• Educational background and preferences

2.2 Usage and Performance Data

We automatically collect information about your use of the App, including:

• Exam preparation progress and test scores
• Subject proficiency levels and learning patterns
• Study session duration and frequency
• Quiz and test performance data
• Questions answered and topics studied
• Learning preferences and study goals

2.3 Device and Technical Information

• Device type, model, and operating system
• Unique device identifiers
• IP address and general location (city/country level)
• App version and crash reports
• Mobile network information

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To deliver exam preparation content, track your proficiency, and personalize your learning experience
• Performance Analytics: To analyze your learning patterns and provide insights into your study progress
• Improve Our App: To enhance features, fix bugs, and optimize user experience
• Communications: To send important updates, study reminders, and respond to your inquiries
• Security: To protect against fraud, unauthorized access, and ensure App security
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Research: To conduct aggregated research and analytics (anonymized data only)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud storage and hosting providers
• Analytics services
• Email and notification services
• Payment processors (if applicable)
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and authorization procedures
• Secure backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal compliance, dispute resolution, or enforcement of our agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Opt-out of marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent
• Object: Object to processing of your personal information

To exercise these rights, please contact us at privacy@jestoconnect.com. We will respond to your request within 30 days.

8. Children's Privacy

Acamedics App is intended for medical students who are typically 18 years or older. We do not knowingly collect personal information from children under 13 (or under 16 in the European Economic Area). If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Services and Links

Our App may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

Third-party services we may use include:

• Google Analytics for Firebase
• Cloud storage providers
• Payment processors
• Authentication services

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and store certain information. You can control cookies through your device settings. However, disabling cookies may limit your ability to use certain features of the App.

We use the following types of tracking:

• Essential: Required for App functionality
• Analytics: Help us understand how users interact with the App
• Preferences: Remember your settings and preferences

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract: Processing is necessary to perform our contract with you
• Legitimate Interest: Processing is necessary for our legitimate interests
• Consent: You have given consent for specific purposes
• Legal Obligation: Processing is necessary to comply with legal obligations

You have the right to lodge a complaint with a supervisory authority if you believe our processing violates GDPR.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acknowledgment and acceptance of the modified Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

16. Consent

By using Acamedics App, you consent to this Privacy Policy and agree to its terms. If you do not agree to this policy, please discontinue use of the App immediately.